구글링중 SNS와 관련된 논문들을 모아놓은 좋은 사이트를 찾았다.

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(last updated: October 9, 2007)
(updates should be sent to zephoria [@] zephoria.org)

Publications:

Acquisti, Alessandro and Ralph Gross. (2006). Imagined Communities: Awareness, Information Sharing, and Privacy on the Facebook. In P. Golle & G. Danezis (Eds.), Proceedings of 6th Workshop on Privacy Enhancing Technologies (pp. 36-58). Cambridge, U.K: Robinson College, June 28-30.

Adamic, Lada, Orkut Buyukkokten, and Eytan Adar. (2003). A social network caught in the Web. First Monday, 8 (6).

Andrejevic, Mark. (2005) The work of watching one another: Lateral surveillance, risk and governance. Surveillance & Society 2 (4): 479-497

Backstrom, Lars, Dan Huttenlocher, Jon Kleinberg, & Xiangyang Lan. (2006). Group Formation in Large Social Networks: Membership, Growth, and Evolution. Proceedings of 12 th International Conference on Knowledge Discovery in Data Mining (KDD-2006) (pp. 44-54). New York: ACM Press.

Barnes, Susan. (2006). A privacy paradox: Social networking in the United States. First Monday 11 (9), July 2006.

Baym, Nancy. (2007). The new shape of online community: The example of Swedish independent music fandom. First Monday, 12 (8).

Bigge, Ryan. (2006). The cost of (anti-)social networks: Identity, agency and neo-luddites. First Monday 11 (12), December 2006.

boyd, danah. (2008, Forthcoming). Facebook's Privacy Trainwreck: Exposure, Invasion, and Social Convergence. Convergence 14 (1), February 2008. (request paper via email)

boyd, danah. (Forthcoming) Why Youth (Heart) Social Network Sites: The Role of Networked Publics in Teenage Social Life. In David Buckingham (Ed.), Youth, Identity, and Digital Media (pp. 119-142). Cambridge: MIT Press.

boyd, danah. (Forthcoming) None of this is Real. In Joe Karaganis (Ed.), Structures of Participation. New York: Social Science Research Council.

boyd, danah. (2007). Social Network Sites: Public, Private, or What? Knowledge Tree 13, May 2007.

boyd, danah. (2006). Friends, Friendsters, and MySpace Top 8: Writing Community Into Being on Social Network Sites. First Monday. 11 (12), December.

boyd, danah and Jeffrey Heer. (2006). Profiles as Conversation: Networked Identity Performance on Friendster. Proceedings of Thirty-Ninth Hawai'i International Conference on System Sciences (HICSS-39), Persistent Conversation Track. Los Alamitos, CA: IEEE Press. Kauai, HI, January 4 - 7.

boyd, danah. (2004). Friendster and Publicly Articulated Social Networks. Proceedings of ACM Conference on Human Factors in Computing Systems (CHI 2004) (pp. 1279-1282). New York: ACM Press. Vienna, April 24-29.

Byrne, Dara. (2007). The Future of (the) 'Race': Identity, Discourse and the Rise of Computer-mediated Public Spheres. In A. Everett (Ed.), MacArthur Foundation Book Series on Digital Learning: Race and Ethnicity Volume (pp. 15-38).

Charnigo, Laurie and Paula Barnett-Ellis. (2007, March). Checking Out Facebook.com: The Impact of a Digital Trend on Academic Libraries. Information Technology and Libraries, 26 (1), p. 23.

Choi, Jaz Hee-jeong. (2006).   Living in Cyworld : Contextualising Cy-Ties in South Korea. In A. Bruns & J. Jacobs (Eds.), Use of Blogs (Digital Formations) (pp. 173-186). New York: Peter Lang.

Dickman, K., Dutton, E., Gioia, C., Oberhausen, L., & Ravensberg, B. (2006). Facebook and college students' development of mature relationships. Journal of the Indiana University Student Personnel Association.

Donath, Judith and danah boyd. (2004). Public displays of connection. BT Technology Journal, 22 (4), 71-82.

Dwyer, Cathy. (2007). Digital Relationships in the 'MySpace' Generation: Results From a Qualitative Study. 40th Hawaii International Conference on System Sciences (HICSS), Waikoloa, HI.

Dwyer, Catherine, Starr Roxanne Hiltz and Katia Passerini (2007). Trust and Privacy Concern Within Social Networking Sites: A Comparison ofFacebook and MySpace. Proceedings of AMCIS 2007, Keystone, CO.

Ellison, Nicole, Charles Steinfield, and Cliff Lampe. (2006). The Benefits of Facebook "Friends:" Social Capital and College Students' Use of Online Social Network Sites. Journal of Computer-Mediated Communication, 12 (3), article 1.

Fono, David & Raynes-Goldie, Kate. (2006) Hyperfriends and Beyond: Friendship and Social Norms on LiveJournal. In M. Consalvo & C. Haythornthwaite (Eds.), Internet Research Annual Volume 4: Selected Papers from the AOIR Conference (pp. 91-103). New York: Peter Lang.

Fragoso, Suely. (2006). WTF a Crazy Brazilian Invasion. In F. Sudweeks & H. Hrachovec (Eds.), Proceedings of CATaC 2006 (pp. 255-274) . Murdoch, Australia: Murdoch University. Tartu. Murdoch - Australia: School of Information Technology - Murdoch University. v. 1. p. 255-274.

Gajjala, R (2007) Shifting Frames: Race, Ethnicity and Intercultural Communication in Online Social Networking and Virtual Work. In Hinner, Michael B. (ed.) The Role of Communication in Business Transactions and Relationships. New York: Peter Lang, 257-276.

Golder, Scott, Dennis Wilkinson, and Bernardo Huberman. (2007). Rhythms of Social Interaction: Messaging within a Massive Online Network. In C. Steinfield, B. Pentland, M. Ackerman, & N. Contractor (Eds.), Proceedings of Third International Conference on Communities and Technologies (pp. 41-66). London: Springer. East Lansing, MI.

Gross, Ralph and Alessandro Acquisti. (2005). Information Revelation and Privacy in Online Social Networks. Proceedings of WPES'05 (pp. 71-80). Alexandria, VA: Association of Computing Machinery.

Heer, Jeffrey and danah boyd. (2005). Vizster: Visualizing Online Social Networks. IEEE Proceedings of Symposium on Information Visualization (InfoVis 2005) (pp. 33-40) . Minneapolis, MN: IEEE Press. Minneapolis, Minnesota, October 23-25.

Herring, Susan C., John C. Paolillo, Irine Ramos-Vielba, Inna Kouper, Elijah Wright, Sharon Stoerger, Lois Ann Scheidt, and Benjamin Clark. (2007). Language networks on LiveJournal. Proceedings of the Fortieth Hawaii International Conference on System Sciences (HICSS-2007). Los Alamitos, CA: IEEE Press.

Hewitt, Anne and Andrea Forte. (2006). Crossing Boundaries: Identity Management and Student/Faculty Relationships on the Facebook. Poster presented at CSCW, Banff, Alberta.

Hjorth, Larissa. (2008, forthcoming). Home and away: a case study of Cyworld mini-hompy by Korean students studying abroad in Australia. Asian Studies Review, The Internet in East Asia special issue (ed) Anne McLaren.

Hjorth, Larissa and Mori Yuji. (2008). Logging on locality: A cross-cultural case study of virtual communities Mixi (Japan) and Mini-hompy (Korea). In B. Smaill (Ed.), Youth and Media in the Asia Pacific . Cambridge: Cambridge University Press.

Hjorth, Larissa and Heewon Kim (2005). Being There and Being Here: Gendered Customising of Mobile 3G Practices Through a Case Study in Seoul. Convergence 11 (2), 49-55.

Hodge, Matthew J. (2006). The Fourth Amendment and privacy issues on the "new" internet: Facebook.com and MySpace.com. Southern Illinois University Law Journal, 31.

Hogan, Bernie (2008 Forthcoming) Analyzing Social Networks via the Internet. In N. Fielding, R. Lee, & G. Blank (Eds.), Sage Handbook of Online Research Methods. Thousand Oaks, CA: Sage.

Hsu, William H., Joseph Lancaster, Martin S.R. Paradesi, & Tim Weninger. (2007). Structural link analysis from user profiles and friends networks: a feature construction approach. Proceedings of ICWSM-2007 . Boulder, CO, 75-80.

Jagatic, T., Johnson, N., Jakobsson, M., & Menczer, F. (in press). Social phishing. Communications of the ACM.

Kapoor, Nishikant, Joseph Konstan, & Loren Terveen. (2005). How Peer Photos Influence Member Participation in Online Communities. Proceedings of ACM CHI 2005, April 2–7, 2005, Portland, Oregon, USA.

Kumar, Ravi, Jasmine Novak, & Andrew Tomkins. (2006) Structure and evolution of online social networks. Proceedings of 12th International Conference on Knowledge Discovery in Data Mining (KDD-2006) (pp. 611-617). New York: ACM Press. Philadelphia, Pennsylvania, August 20–23, 2006.

Lampe, Cliff, Ellison, Nicole, and Steinfeld, Charles. (2007).  A Familiar Face(book): Profile Elements as Signals in an Online Social Network. Proceedings of Conference on Human Factors in Computing Systems (CHI 2007) (pp. 435-444). New York: ACM Press. San Jose, CA.

Lampe, Cliff, Ellison, Nicole, and Steinfeld, Charles. (2006). A face(book) in the crowd: social searching vs. social browsing. Proceedings of CSCW-2006 (pp. 167-170). New York: ACM Press. Banff, Alberta, Canada.

Liben-Nowell, David, Jasmine Novak, Ravi Kumar, Prabhakar Raghavan, and Andrew Tomkins. (2005) Geographic routing in social networks. Proceedings of National Academy of Sciences , 102 (33) 11,623-11,628.

Liu, Hugo, Pattie Maes, Glorianna Davenport. (2006). Unraveling the taste fabric of social networks. International Journal on Semantic Web and Information Systems 2(1), 42-71, Hershey, PA: Idea Academic Publishers.

Madison, Michael J. (2006). Social Software, Groups, and Governance. Michigan State Law Review, pp. 153-191.

Mazer, J. P., Murphy, R. E., and Simonds, C. J. (2007). I'll See You On "Facebook": The Effects of Computer-Mediated Teacher Self-Disclosure on Student Motivation, Affective Learning, and Classroom Climate. Communication Education 56 (1), 1-17.

Paolillo, John C. and Elijah Wright. (2005). Social network analysis on the semantic web: Techniques and challenges for visualizing foaf. In V. Geroimenko & C. Chen (Eds.), Visualizing the Semantic Web (pp. 229-242). Berlin: Springer.

Pearson, Erika. (2007) Digital gifts: Participation and gift exchange in LiveJournal communities. First Monday 12 (5).

Perkel, Dan. (forthcoming). Copy and Paste Literacy? Literacy Practices in the Production of a MySpace Profile. In Drotner, Kirsten, Hans Siggard Jensen, and Kim Schroeder (eds). Informal Learning and Digital Media: Constructions, Contexts, Consequences. Newcastle, UK: Cambridge Scholars Press.

Preibusch, Soren, Bettina Hoser, Seda Gürses, & Bettina Berendt. (2007). Ubiquitous social networks ? opportunities and challenges for privacy-aware user modelling. Proceedings of the Workshop on Data Mining for User Modelling at UM 2007, Corfu, Greece, June 2007.

Recuero, Raquel. (2005). O Capital Social em Redes Sociais na Internet. Revista FAMECOS , 28 , 88-106. (Social Capital in Internet Social Networks) (in Portuguese) This paper compares social capital found in five Orkut Brazilian communities and social capital found in five weblog communities. It is based on a 2 year qualitative research about weblog communities and orkut communities.

Recuero, Raquel. (2005). Um estudo do capital social gerado a partir das Redes Sociais no Orkut e nos Weblogs. Trabalho apresentado no GT de Tecnologias da Comunicacao e da Informacao da COMPOS 2005, em Niteroi/RJ. (in Portuguese)

Recuero, Raquel. (2004). Teoria das Redes e Redes Sociais na Internet: Considerações sobre o Orkut, os Weblogs e os Fotologs. In: XXVII Intercom, 2004, Porto Alegre. Anais do XXVII Intercom, 2004. (Network Theory and Social Networks in the Internet: Considerations about Orkut, Fotologs and Weblogs) (in Portuguese) This paper is about orkut's social appropriation by Brazilians. It is my first paper dealing with social neworks and network theory. It is more of an essay about how much of "new network's theory" (Barabási, Watts, Newman, Adamic and so on) could be qualitative observed within orkut, weblogs and fotologs.

Skog, D. (2005). Social interaction in virtual communities: The significance of technology. International Journal of Web Based Communities, 1 (4), 464-474.

Snyder, Johnny, Don Carpenter, & Gayla Jo Slauson. (2006). Myspace.com: a social networking site and social contract theory. Dallas, TX: ISECON 23.

Spertus, Ellen, Mehran Sahami and Orkut Buyukkokten. (2005). Evaluating similarity measures: a large-scale study in the orkut social network. Proceedings of 11th International Conference on Knowledge Discovery in Data Mining (KDD-2005) (pp. 678-684).

Stutzman, Frederic. (2006). An Evaluation of Identity-Sharing Behavior in Social Network Communities. Journal of the International Digital Media and Arts Association, 3 (1), 10-18.

Walther, Joseph B., Brandon Van Der Heide, Sang-Yeon Kim, David Westerman, Stephanie TomTong, and Lindsey Langwell. (in press). The Role of Friends' Appearance and Behavior on Evaluations of Individuals on Facebook: Are We Known by the Company We Keep? Human Communication Research.

Conference Talk Papers:

boyd, danah. (2006). Identity Production in a Networked Culture: Why Youth Heart MySpace. Talk as AAAS 2006 (part of panel: "It's 10PM: Do You Know Where Your Children Are ... Online!"). St. Louis, Missouri: February 19.

Geidner, Nicholas W., Flook, Christopher A., & Bell, Mark W. (2007, April). Masculinity and online social networks: Male self-identification on Facebook.com. Paper presented at Eastern Communication Association 98th Annual Meeting, Providence, RI.

Marwick, Alice. 2005. 'I'm a Lot More Interesting than a Friendster Profile': Identity Presentation, Authenticity and Power in Social Networking Services. Paper presented at AOIR 6.0, Chicago, IL.

Nyland, Rob and Chris Near (2007). Jesus is My Friend: Religiosity as a Mediating Factor in Internet Social Networking Use. Paper presented at AEJMC Midwinter Conference, Reno, NV, February 23-24.

Perkel, Dan. (2006). Copy and Paste Literacy: Literacy Practices in the Production of a MySpace Profile. Informal Learning and Digital Media. Odense Denmark: September 21-23.

Zinman, Aaron and Judith Donath. (2007). Is Britney Spears Spam? Paper presented at the Fourth Conference on Email and Anti-Spam (CEAS 2007), Mountain View, CA, August 2-3, 2007.

Trade Books

Rosen, Larry. (2007). Me, MySpace, and I: Parenting the Net Generation. Palgrave Macmillan.

Unpublished, Works in Progress

Gajjala, Radhika. (in review) Production of Raced and Classed Selves as (Stereotypical) Interface: Social Networks at the Intersection of Online/Offline, Global/Local. Cultural Studies Reader - edited by Michael Ryan.

Rochau, M., Wobido, N., Mastilo, T., Pent, K., & Chapman, M. (2006) Ourspace: an investigation into the mediated social networks of danish teenagers. Roskilde University, Roskilde, Denmark. Project Report.

Rosen, L.D., Cheever, N.A., Carrier, L.M. (2007). The Impact of Parental Attachment Style, Limit Setting and Monitoring on Teen MySpace Behavior.

Thelwall, Michael. (2007). Social Networks, gender and friending: An analysis of MySpace member profiles.

Thellwall, Michael (in review). Fk yea I swear: Cursing and gender in MySpace.

Theses and School Papers

Bumgarner, Brett A. (2006). You have been poked: Exploring the uses and gratifications of Facebook among emerging adults. Unpublished Bachelor's Honors Thesis, University of North Carolina at Chapel Hill, Chapel Hill, North Carolina.

Hidalgo, Diego. (2007). Online Social Networks: Social Relations and Mediated Communication. Master's Thesis. University of Cambridge, Department of Sociology.

Jones, Harvey and Jose Hiram Soltren. (2005). Facebook: Threats to Privacy. MIT 6.805/STS085

Kelsic, Eric D. (2005). Understanding complex networks with community-finding algorithms. SURF 2005 final report, Cal-Tech.

Lehtinen, Vilma (2007). Maintaining and Extending Social Networks in IRC-galleria. Master's Thesis. University of Helsinki, Department of Social Psychology.

Scharmen, Fred (2006, May). You Must Be Logged In To Do That! Yale Arch 752b

Schelling, Jasper. (2007). Social Network Visualization. Hogeschool Rotterdam.

Vanden Boogart, M. R. (2006). Uncovering the social impacts of facebook on a college campus. Unpublished Master of Science Thesis, Kansas State University, Manhattan, Kansas.



원문보기 : http://www.danah.org/SNSResearch.html

'UX Lab > UX 정보' 카테고리의 다른 글

Research on Social Network Sites  (4) 2007/10/16
Contextual Design Process  (5) 2007/04/30
Contextual inquiry의 참고문헌  (0) 2007/04/25
Research-Based Web Design & Usability Guidelines Book  (0) 2007/03/20
Good Web Sites for UCD and Usability  (0) 2007/03/19
The Usability Kit  (1) 2007/03/16

원문 : http://www.incent.com/


사용자 삽입 이미지






Contextual Design Process

The Contextual Design methodology, developed by Karen Holtzblatt and Hugh Beyer, is a customer-centered design process which uses extensive field data as the foundation for understanding users' needs, task, intents, and processes in order to design products that meet both users' and business' needs. To learn more about Contextal Design through our books and publications, see Design Resources.



Contextual Inquiry

Talk to customers while they work

 

Flow model

The first challenge of design is to understand the customers: their needs, their desires, their approach to the work. Yet work becomes so habitual to the people who do it that they often have difficulty articulating exactly what they do and why they do it.

Contextual inquiry uncovers who customers really are and how they work on a day-to-day basis. The cross-functional design team conducts one-on-one field interviews with customers in their workplace to discover what matters in their work. Team members observe people as they work and inquire into actions as they unfold to understand motivations and strategy. The interviewer and customer, through discussion, develop a shared interpretation of the work.



Interpretation Session

Interpret the data in a cross-functional team

 

Affinity diagram

Team interpretation sessions bring the design team together to hear the whole story behind each interview and capture the insights and learning relevant to their design problem. An interpretation session presents all team members' unique perspectives to the data, sharing design, marketing, and business implications. Through these discussions, the team captures issues, draws work models, and develops a shared view of the needs of the customer whose data is being interpreted.



Consolidation

Consolidate data across multiple customers

Systems are seldom designed for a single customer. But, designing for a whole customer population — the market, department, or organization that will use the system — depends on seeing the common aspects of the work various people do.

 

Consolidated flow model

Consolidation brings together data from individual customer interviews so the team can see common patterns and structure without losing individual variation. The affinity diagram merges issues and insights across all customers into a wall-sized, hierarchical diagram to reveal the scope of the problem. Consolidated work models combine each different type of work model separately to reveal common strategies and intents while retaining and organizing individual differences.

Together, the affinity diagram and consolidated work models produce a single picture of the customer population a design will address. They give the team a focus for the design conversation, showing how the work hangs together rather than breaking it up in lists. They show what matters in the work and guide the structuring of a coherent response, including system focus and features, business actions, and delivery mechanisms.




Work Redesign

Invent solutions grounded in user work practice

 

Storyboard

Any successful system improves its users' work practice. A design team's challenge is to invent and structure a system which will improve customers' work in ways they care about.

Work redesign uses the consolidated data to drive conversations about how to improve work by using technology to support the new work practice. This focuses the conversation on how technology helps people complete their jobs, rather than on what could be done with technology without considering the impact on real lives.

The redesigned work practice is captured in a vision, a story of how customers will do their work in the new world we invent. A vision includes the system, its delivery, and support structures to make the new work practice successful. The team develops the details of the vision in storyboards, "freeze-frame" sketches capturing scenarios of how people will work with the new system.




User Environment Design

Structure the sytem to support the new work practice

 

User Environment Design

The new system must have the appropriate function and structure to support a natural work flow. Just as architects draw floor plans to see the structure and flow of a house, designers need to see the "floor plan" of their new system — hidden behind user interface drawings, implemented by an object model, and responding to the customer work. This "floor plan" is typically not made explicit in other design processes.

The User Environment Design captures the floor plan of the new system. It shows each part of the system, how it supports the user's work, exactly what function is available in that part, and how the user gets to and from other parts of the system — without tying this structure to any particular user interface.

 

Use cases and object models have a customer-centered foundation in storyboards and the User Environment Design.

With an explicit User Environment Design, a team can make sure the structure is right for the user, plan how to roll out new features in a series of releases, and manage the work of the project across engineering teams. Using a diagram keeps the system coherent for the user, counterbalancing the other forces that may sacrifice coherence for ease of implementation or delivery.





Paper Prototyping

Iterate with customer through paper mockups

Testing is an important part of any systems development. It's generally accepted that the sooner problems are found, the less it costs to fix them. So, it's important to test and iterate a design early, before anyone becomes invested in the design and before time is spent  writing code. The simpler your testing process, the more iterations you can do to work out the detailed design with your users.

 

Paper prototype

Paper prototyping develops rough mockups of the system using Post-it notes to represent windows, dialog boxes, buttons, and menus. The design team tests these prototypes with users in their workplace, replaying real work events in the proposed system. When the user discovers problems, they and the designers redesign the prototype together to fit their needs.

Rough paper prototypes of the system design test the structures of a User Environment Design and initial user interface ideas before anything is committed to code. If you've built a User Environment Design derived from customer data, your base structure should be  sufficient and you'll quickly be able to focus on the user interface. Otherwise, you'll spend longer working out the base structure in paper.

Paper prototypes support continuous iteration of the new system, keeping it true to the user needs. Refining the design with users gives designers a customer-centered way to resolve disagreements and work out the next layer of requirements. The team uses several paper prototype sessions to improve the system and drive detailed user interface design.




Transition to Implementation

Work with the development team to make the design a reality

 

Modified QFD prioritization matrix supports team discussions and customer-centered rollout decisions.

Design is only the first step to delivering a new system, but it's the critical step. Once design is complete, your team has a stable, consistent, and useful description of the system to build, and is ready to make the transition to a planned implementation. A variety of techniques can be useful:

Prioritization plans your system rollout over time. A well-defined process walks you through a design and breaks it into coherent delivery units, each of which delivers value to your customer.

Personas capture key customer characteristics so that your users become alive for your development team. Each persona represents a class of users as an individual with a name, face, goals, and tasks.

Agile development depends on a clear, confident user or customer role for the system being built. User stories or use cases are easily written from the User Environment Design and paper prototypes, and developers' questions are easily answered.

Functional Specifications are, for some teams, still the most comfortable and complete representation of a design. The User Environment Design and paper prototypes provide exactly the needed information to write unambiguous, complete functional specifications.



낯선연구방법에머리가또마구빠지고있는...T.T
열공!

'UX Lab > UX 정보' 카테고리의 다른 글

Research on Social Network Sites  (4) 2007/10/16
Contextual Design Process  (5) 2007/04/30
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Research-Based Web Design & Usability Guidelines Book  (0) 2007/03/20
Good Web Sites for UCD and Usability  (0) 2007/03/19
The Usability Kit  (1) 2007/03/16

CI의 기본내용이 잘 정리되어 있는 PPT임.
두꺼운 책을 볼 여유가 없다면 추천.
(그래도 어려운 건 똑같아 >_<)





http://www.dlib.indiana.edu/~mdalmau/dlf2004/




Reviving DIDO:
Using Contextual Inquiry to Inform the Redesign of an Art Image Resource


Michelle Dalmau, Interface & Usability Specialist, Indiana University Digital Library Program  / Digital Library Federation Forum, Spring 2004, April 20

'UX Lab > UX 정보' 카테고리의 다른 글

Research on Social Network Sites  (4) 2007/10/16
Contextual Design Process  (5) 2007/04/30
Contextual inquiry의 참고문헌  (0) 2007/04/25
Research-Based Web Design & Usability Guidelines Book  (0) 2007/03/20
Good Web Sites for UCD and Usability  (0) 2007/03/19
The Usability Kit  (1) 2007/03/16

* Guidelines by Chapter (2006 ed.)

 

Tag // guideline, ut

 

Jakob Nielsen’s Web site

www.useit.com

Bruce Tognazinni’s Web site

www.asktog.com

Usable Web

www.usableweb.com

The Interface Hall of Shame
 (and Fame)

 

http://www.iarchitect.com/mshame.htm

 

 

Heuristic Evaluation of Web Sites

Keith Instone provides a short description of how heuristic evaluation can be used to complement usability testing of Web sites.

http://www.webreview.com/97/10/10/usability/index.html

 

Human-Computer Interaction Resources Network (HCIRN)

The HCIRN provides short essays on HCI topics, a substantial bibliography, and a list of HCI resources on the net.  You can pay a subscription fee and get a monthly newsletter, a research service, and the ability to download the entire Web site for personal use.

http://www.hcirn.com/index.php

 

 

 

User-centered design and task analysis lecture notes

http://sims.berkeley.edu/courses/is213/s99/Lectures/Lecture4/sld001.htm

User Interface Engineering Web site

www.uie.com

Vividence – a company that does online usability testing

www.vividence.com

University of Maryland Human-Computer Interaction Lab

http://www.cs.umd.edu/hcil/

 

The Usability Kit

from UX Lab/UX 정보 2007/03/16 20:28
사용자 삽입 이미지
사용자 삽입 이미지

앗,
강력한 지름신이...>_<

197달러이심

http://www.sitepoint.com/books/usability1/

Tag // Usability Test, ut

Table of Contents
Foreword
Introduction
Credits
Your Input is Appreciated
General Attitudes
The Politics of Usability
The Ethics of Usability Testing
Finding Good Test Participants
Re-using Test Participants
Making Sure that Test Participants Show Up
Selecting Good Test Tasks and Scenarios
How To Actually Perform Tests
Planning and Preparation
Running the Test
Debriefing
Communicating Test Results
Reporting Test Results
Process
Report Format
Individual Comments
How To Test on a Minimal Budget
Testing with Experienced Users
Hiring a Usability Professional
General Principles
Attitudes
General Knowledge about Usability
Usability Experience
Specific Knowledge about Usability
Specific Knowledge about Design
Specific Knowledge about Usability Testing
Communication Skills
International Usability Testing
Assessing the Quality of a Usability Test Firm
References
About the Author



http://www.nngroup.com/reports/tips/usertest/


PDF올렸다가 79달러에 판매되는 걸 보고 언능 내림 -_ㅠ;
UT과정을 정리하는데 꽤 도움이 되어,
나름 인상깊었던 구절(?)을 급 요약해서 아래에 덧붙입니다.


Finding good test participants

1.        Additional payment for introducing another participant

2.       Avoid facilitating tests with your own friends and relatives

3.       Thank you letters after the test

4.       Provide reasonable incentive – avoid to give them promotional gifts



Selecting good test tasks and scenarios

1.        Focus your test on core tasks, rather than on what’s new or fun or easy to test.

2.       Let test participants define their own tasks

3.       Write Scenarios – not just tasks

4.       Avoid tasks you think are humorous

5.       Avoid all describing the steps, Give the task with clues and a goal to participant

 

Report test result

1.        Make it short : 12~25 pages are suitable

2.       Test report format :

      Executive summary (1 page)

      Table of contents (1 page)

      Methodology (1 page)

      Test participant profiles (1 page)

      Test results (5.7 pages)

      Appendix: Test script, including test scenarios

      Appendix: Screenshots annotated with key issues.

3.       Include on page executive summary

      Top 3 successes

      Top 3 problems

      Your conclusions and recommendations

4.       Classify all comments

      Problems

      Positive findings

      Suggestions from test participants

      Functional bugs

      Usage scenarios, where test participants describe their work.

5.       Distinguish : expert opinions / user opinion / user finding

6.       Simple quantitative

7.       Mention the positive findings

8.       Sort problems in a way that is useful to the particular audience.

9.       Individual comments clearly

10.   Include a recommendation with each problem

11.    Provide brief note about relevant basic usability or human factors principles

 

Tag // NN group, ut, 사용성

Paper Prototyfing

from UX Lab/UX 정보 2007/03/15 11:51
http://www.alistapart.com/articles/paperprototyping

Photo of mockup drawn on paper